Introduction
For a company in the business of risk intelligence, internal cybersecurity awareness is not optional, it is foundational. Alto Intelligence, a risk advisory firm, turned to Zepo Intelligence to bring the same rigour they apply to client work to their own organisation’s security culture.
Customer Background
Alto Intelligence is a leading risk intelligence firm, helping organisations around the world design and implement robust security strategies. Their work demands the highest standards of internal security posture. As the company grew to more than 70 people, managing security awareness across the organisation became increasingly complex.
“Awareness efforts were fragmented, making it difficult to ensure consistent coverage across the organisation.For a firm that advises others on managing risk, applying that same discipline internally was the natural next step.
Challenge
As Alto Intelligence grew, managing security awareness across a 70+ person team became increasingly complex:
- Lack of centralisation. Awareness efforts were fragmented, making it difficult to ensure consistent coverage across the organisation.
- No individual-level visibility. Without per-employee data, it was impossible to identify who needed more training or where gaps existed.
- No KPIs to measure progress. Without clear metrics, the team could not design evidence-based improvement strategies or demonstrate programme effectiveness.
“Without per-employee data, it was impossible to identify who needed more training or where the gaps existed.
Solution
Zepo Intelligence gave Alto Intelligence the infrastructure to build a rigorous, measurable awareness programme:
- Centralised awareness platform: all campaigns, training, and reporting consolidated in one place, improving efficiency and oversight.
- Individual progress tracking: per-employee data enabled the team to understand where each person stood and tailor interventions accordingly
- KPI-driven strategy: real performance indicators replaced guesswork, enabling data-backed decisions about programme design and investment.
- Flexible programme design: Zepo’s adaptability allowed Alto Intelligence to create programmes that matched their specific organisational needs.
- Continuous support: the Zepo team provided ongoing guidance, ensuring the programme evolved alongside the organisation.“
"The flexibility that Zepo Intelligence has enabled for our team in terms of being able to design programmes that match the specific needs of our organisation and employees — alongside the support offered continuously by the Zepo Intelligence team — has really been a major changemaker for us.”
Conclusion
With Zepo Intelligence, Alto Intelligence has built a security awareness programme that meets the same standard they hold their clients to. Employees are measurably more attentive to suspicious content, and the team now has the data infrastructure to continuously improve. The practical focus, the flexible adaptation of programme design, and the consistent professional support of the Zepo Intelligence team have transformed how Alto Intelligence manages cybersecurity from the inside out.
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